Service Commitment

IDS understands that your time is valuable and that service is critical to your business. That’s why we maintain a staff of experienced service technicians, available 24/7, to respond your call. We make the following service commitments:

  • Your phone call will be answered promptly and professionally
  • Your emergency breakdown will prompt our highest priority response
  • We maintain an inventory of critical spare parts
  • The IDS service tech will email a daily log of work performed
  • The IDS service tech will document and report any non-conformance in product manufacture.
24/7 Service Committment   Copyright © 2019 Integrated Drive Systems, LLC.
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