IDS understands that your time is valuable and that service is critical to your business. That’s why we maintain a staff of experienced service technicians, available 24/7, to respond your call. We make the following service commitments:
- Your phone call will be answered promptly and professionally
- Your emergency breakdown will prompt our highest priority response
- We maintain an inventory of critical spare parts
- The IDS service tech will email a daily log of work performed
- The IDS service tech will document and report any non-conformance in product manufacture.